Times have changed. Digital customer experience (CX) channels are mainstream—and the paths toward loyalty and growth involve meeting customers on their Read More
Automation technologies such as chatbots, voice assistance, and artificial intelligence (AI) have been deployed widely and rapidly in the private sector. As Read More
There’s a major shift in government to transform the way citizens interact with agencies across a variety of platforms. More specifically, Read More
Are freight forwarders holding small and midsize businesses back? This report puts the shipping industry under the microscope to identify why freight Read More
Today, survival of the fittest is not linked to size or strength but to the ability to change — to move quickly, adapt, Read More
A Must-Read for Enterprise B2B Ecommerce Decision Makers. For the first time, BigCommerce has placed in the Enterprise Edition of the Read More
The most productive security teams are going beyond the use of tactical tools for investigation and reporting of security incidents. Instead, they Read More
Automation is an essential step in the evolution of the modern finance function. This has become even clearer during the COVID-19 crisis, Read More
Who says you can’t teach an old dog new tricks? This Mint Jutras report details how utilizing modern, industry-specific software powers Read More
Healthcare and life sciences are undergoing unprecedented transformation. As the world becomes more digitized, consumer power is growing, and expectations are changing Read More